Privacy Policy

Introduction

We ("we", "us", "our") take the protection of the data of users ("users" or "you") of our website and/or mobile app (the "website" and the "mobile app", respectively) very seriously and are committed to safeguarding the information that users provide to us in connection with the use of our website and/or mobile app (collectively: "digital assets"). Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This privacy policy explains our practices regarding the collection, use, and disclosure of your data through your use of our digital assets (the "services") when you access the services via your devices.

Please read this privacy policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you read, fully understand, and disagree with our practices, you must discontinue using our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your agreement to this privacy policy and any amendments thereto.

In this privacy policy, you will learn about:

How we collect data
What data we collect
Why we collect these data
With whom we share the data
Where the data is stored
How long the data is retained
How we protect the data
How we handle minors' data
Updates or changes to the privacy policy

Why Do We Collect These Data?

We may use your data for the following purposes:

To provide and operate our services
To develop, customize, and improve our services
To respond to your feedback, requests, and needs and offer assistance
To analyze demand and usage patterns
For other internal, statistical, and research purposes
To improve our data security and fraud prevention capabilities
To investigate, detect, prevent, or take action against illegal activities or other wrongdoing
To enforce our terms and policies and comply with applicable laws, regulations, or governmental orders
To send updates, news, promotional materials, and other information related to our services. For promotional emails, you can choose whether you wish to continue receiving them. If not, simply click the unsubscribe link in these emails.

With Whom Do We Share These Data?

We may share your data with our service providers to operate our services (e.g., storing data via third-party hosting services, providing technical support, etc.).

We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or take action against illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, and the safety of our users or the public; (iv) in the event of a change of control of our company or any of our affiliated companies (through merger, acquisition, or purchase of substantially all assets, etc.); (v) to collect, hold, and/or manage your data through authorized third-party service providers (e.g., cloud service providers) as appropriate for business purposes; (vi) to work with third parties to improve your user experience. For the avoidance of doubt, we may transfer, share, or otherwise use non-personal data at our sole discretion.

Category: User has a Blog or Forum

Please note that our services enable social interactions (e.g., posting content, information, and comments publicly and chatting with other users). We advise you that any content or data you provide in these areas may be read, collected, and used by others. We discourage posting or sharing information that you do not wish to make public. If you upload content to our digital assets or otherwise provide it in the context of using a service, you do so at your own risk. We cannot control the actions of other users or members of the public who may access your data or content. You acknowledge and confirm that copies of your data may remain accessible on cached and archived pages, or if third parties have copied or stored your content.

Cookies and Similar Technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("tracking technologies"). These tracking technologies may allow third parties to automatically collect your data to enhance your navigation experience on our digital assets, optimize their performance, and provide a customized user experience, as well as for security and fraud prevention purposes.

To learn more, please read our cookie policy.

We will not share your email address or other personal data with advertising companies or advertising networks without your consent.

Where Do We Store the Data?

Non-Personal Data

Please note that our companies and trusted partners and service providers are located worldwide. For the purposes described in this privacy policy, we store and process all non-personal data we collect in various jurisdictions.

Personal Data

Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as necessary for the proper provision of our services and/or as required by law (as further detailed below).

How Long Will the Data Be Retained?

Please note that we retain the data we collect as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.

We may rectify, replenish, or remove incomplete or inaccurate data at any time and at our own discretion.

How Do We Protect the Data?

The hosting service for our digital assets provides us with the online platform through which we offer you our services. Your data may be stored through our hosting provider's data storage, databases, and general applications. It stores your data on secure servers behind a firewall and offers secure HTTPS access to most areas of its services.

Despite the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of any data you upload, publish, or otherwise share with us or others.

For this reason, we encourage you to set strong passwords and avoid providing us or anyone else with any sensitive information that, if disclosed, could cause you significant or lasting harm. Since email and instant messaging are not recognized as secure forms of communication, we request that you do not share any confidential information through these methods.

How Do We Handle Minors' Data?

The services are not intended for users who have not reached the legal age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the services or provide us with any information.

We reserve the right to request proof of age at any time so that we can verify that minors are not using our services. If we become aware that a minor is using our services, we may prohibit and block such users from accessing our services and delete any data maintained with us regarding such users. If you have reason to believe that a minor has shared data with us, please contact us as explained below.

We will only use your personal data for the purposes set out in this privacy policy and only if we are convinced that:

The use of your personal data is necessary to perform or enter into a contract (e.g., to provide you with the services or customer support)
The use of your personal data is necessary to comply with relevant legal or regulatory obligations
The use of your personal data is necessary to support our legitimate business interests (provided it is always carried out in a way that is proportionate and respects your privacy rights).

As an EU Resident, You Can:

Request confirmation of whether personal data about you is being processed and access your stored personal data along with certain supplementary information
Request the receipt of personal data you provided to us in a structured, commonly used, and machine-readable format
Request the correction of your personal data stored with us
Request the erasure of your personal data
Object to the processing of your personal data by us
Request the restriction of the processing of your personal data
Lodge a complaint with a supervisory authority

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as detailed below.

In the course of providing the services, we may transfer data cross-border to affiliated entities or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside of the EEA.

If you are an EEA resident, your personal data will only be transferred to locations outside the EEA if we believe that there is an adequate or comparable level of data protection. We will take appropriate steps to ensure that we have adequate contractual arrangements with our third parties to ensure that appropriate safeguards are in place to minimize the risk of unlawful use, alteration, deletion, loss, or theft of your personal data and that these third parties act at all times in compliance with applicable laws.

California Consumer Privacy Act (CCPA) Rights

If you use the services as a California resident, you may be entitled under the California Consumer Privacy Act (CCPA) to request access to and deletion of your data.

To assert your right to access and delete your data, please see how to contact us below.

We do not sell users' personal data for the purposes and intents of the CCPA.

Updates or Changes to the Privacy Policy

We may revise this privacy policy from time to time at our sole discretion; the version posted on the website is always current (see date of "last update"). We encourage you to review this privacy policy regularly for any changes. In the event of significant changes, we will post a notice on our website. Your continued use of the services after being notified of changes on our website will constitute your acknowledgment and consent to the changes to the privacy policy and your agreement to be bound by the terms of such changes.

Contact

If you have general questions about the services or the data we collect about you and how it is used, please contact us:

Paul Serafini GmbH & Co. KG
Giesestraße 30
58636 Iserlohn
Phone: +49 (0)2371 – 771-0
Email: datenschutz@serafini.de

Disclaimer

The information contained herein does not constitute legal advice and should not be relied upon as such. Specific requirements regarding legal terms and policies may vary from state to state and/or jurisdiction to jurisdiction. As outlined in our terms of use, you are responsible for ensuring that your use of the services is lawful and in compliance with the applicable laws.

To ensure that you fully comply with your legal obligations, we strongly recommend seeking professional advice to better understand the specific requirements applicable to you.